Frequently Asked Questions


How does the Lucky Possum waterproof mattress protector work? 
Simply lay the protector over the bed sheet and tuck the tails under the mattress. When your child accidentally wets the bed, the waterproof mattress protector will absorb and hold the urine, keeping your sheets and mattress completely dry.

Your child will wake you up when they wet themselves and you just need to change their pj’s, undies and remove the protector and replace it with a new one (in case of another accident early in the morning.

In the morning, just rinse off the protector under running water (getting rid of the urine) and place the protector in the washing load (as normal with other clothing. Hang it to dry or tumble dry and re-use it the next night!

How many should I order? 
We recommend you order 2. When your child has a bedwetting accident at night, you can immediately replace it with another Lucky Possum protector in case there is another bed wetting accident.

Do they come in different sizes? 
No, the Lucky Possum protector comes in one size which is slightly larger than the King Single bed size. This fits both single and king single beds (110cm width X 90cm length)+ the extra tuck in tails (50cm X 90cm)

Will my child sweat and feel hot when sleeping on the protector? 
No. The Lucky Possum protector is made of soft, breathable quilted cotton. The waterproofing is not visible at all and is extremely comfortable for your child to lie on.

Can the Lucky Possum protector be put in the dryer?
Yes. This is useful as it saves time especially on rainy days so can use it the following night.

If my child comes to my bed, can I still use the Lucky Possum protector? 
Yes. The Lucky Possum protector has non-slip backing, so you can use the protector for a bigger bed too! (Double, Queen & King) Just tuck it in one side where your child will sleep

How much is postage and how long does it take to deliver?
Flat rate shipping of $9.95. Packages are sent via Australia Post in Sydney, so order in NSW are generally received within 2-5 working days and takes up to 5-10 working days in other states.

What is the difference between the Lucky Possum waterproof mattress protector against the others on the market?

  • Very affordable at $44.95

  • Absorbs more than others – it holds up to 2 litres of liqud

  • Fits both single and king single beds (110cm wide x 90cm long) + tuck in tails

  • Has tuck in tails on both sides to ensure a secure fit (50cm X 90cm both sides)

  • Made of soft, breathable quilted cotton which is comfortable to lie on. The waterproofing is hidden and you can’t hear or feel it at all

  • Machine washable and tumble dry safe

  • Very simple to remove and replace each night

What payment options are available?
We accept credit cards (Visa and Mastercard) as well as direct bank deposit and cheque Lucky Possum uses the eWAY Payment Gateway for its online credit card transactions. All online credit card transactions performed on this site using the eWAY gateway are secured payments. 

Can I pay over the phone?
Yes please give us a call and we can process your order over the phone.